Maura Festa
il y a 12 jours
Le Pavillon des Lys was where we stayed for the longer portion of our travels through France, and after reading a few reviews beforehand, we were honestly a little nervous. We ended up having a wonderful stay and would absolutely recommend this hotel!
We were traveling by rental car, and I will say the entrance to the hotel is VERY tight, even with our compact car! However, having convenient private parking right at the hotel was a huge plus. The parking area is gravel, but we had no trouble getting our suitcases from the car to our room. Pulling back out onto the street can also be a little challenging at first, but once you get the hang of it, it’s completely manageable.
From the moment we arrived, we felt incredibly welcome. Olivier, who greeted us, was by far one of the most welcoming people we encountered during our stays throughout France.We do not speak fluent French, and he communicated with us easily in English, chatted with us about our travels, and gave us plenty of recommendations for the area. He personally walked us to our room and made us feel right at home.
We stayed in one of the separate garden suites, and it was perfect, very spacious, with a comfortable bed and a great hot shower. Our room had its own private entrance with a beautiful jasmine bush growing beside it, and the smell was AMAZING! The grounds and courtyard are absolutely beautiful and incredibly peaceful. They’re so charming that we even noticed tourists occasionally stopping to peek inside!
Breakfast was very good, the coffee was limitless, and the staff was always accommodating. Compared with some of the other hotel breakfasts we had during our trip, the selection was a little more limited, but there was still plenty to choose from and more than enough to fuel us before a full day of sightseeing.
A couple of helpful notes for future guests: Wi-Fi was very spotty during our stay and barely worked in our separate garden suite. For us, it actually ended up being a blessing because it forced us to unplug and enjoy our vacation! However, I think it’s important to mention for anyone who needs dependable Wi-Fi for work or other reasons, the separate guest house had almost no reliable Wi-Fi/service during our stay.
Also, there are quite a few mosquitoes and spiders around the garden rooms. When we first arrived, there were more mosquitoes in our room than I could count, along with a few spiders. Once we realized this, we simply kept the windows closed and made sure to quickly close the door when entering and leaving, and that *mostly, solved the problem for us.
The location is fantastic. You can easily walk to Château d’Amboise and many of the area's attractions, shops, and restaurants, and you can actually see the hotel when looking down from the château! There are tons of delicious restaurants just a short walk away.
You cannot eat in the guest rooms, but this really wasn't an issue because there is plenty of seating in the beautiful, peaceful courtyard, which is a lovely place to sit and enjoy something outside.
Overall, 10/10 stay.Beautiful grounds, comfortable accommodations, an excellent central location, convenient parking, and especially warm hospitality. Le Pavillon des Lys ended up being the perfect home base for the longer portion of our Loire Valley trip, and we would happily stay here again!
Le Pavillon Des Lys
il y a 10 jours
Objet : Un grand merci pour votre séjour au Pavillon des Lys !
Chers clients,
Un immense merci d'avoir pris le temps de partager ce commentaire si détaillé et chaleureux suite à votre séjour au Pavillon des Lys. Nous sommes ravis d'apprendre que votre appréhension initiale s'est rapidement dissipée pour laisser place à un séjour mémorable parmi nous !
Olivier a été particulièrement touché par vos mots. Offrir un accueil personnalisé et vous guider dans la découverte de notre belle région de la Loire est ce qu'il préfère, et savoir que vous vous êtes sentis « comme à la maison » dès votre arrivée nous fait très chaud au cœur.
Nous sommes également enchantés que vous ayez apprécié le calme de notre suite côté jardin, le parfum du jasmin, ainsi que la proximité avec le Château d'Amboise et les restaurants du centre-ville.
Nous prenons également bonne note de vos remarques constructives :
Le réseau Wi-Fi : Bien que l'épaisseur des murs historiques et l'éloignement dans le jardin offrent un cadre idéal pour déconnecter (comme vous l'avez souligné avec humour !), nous retravaillons actuellement la couverture réseau dans nos annexes pour garantir une connexion plus stable aux voyageurs qui en ont besoin.
Les insectes du jardin : La végétation luxuriante et la proximité de la Loire apportent parfois leur lot de petits visiteurs en saison. Nous veillons à renforcer nos précautions naturelles pour limiter ce désagrément dans les suites.
Ce fut un réel plaisir de vous accueillir lors de votre périple en France. Nous espérons avoir la joie de vous revoir au Pavillon des Lys lors d'un futur voyage dans la vallée de la Loire !
Chaleureusement,
L'équipe du Pavillon des Lys